The concept of caring being something positive should be fairly obvious, but the title of this piece is not meant to be redundant. Instead, I hope it emphasizes the importance of a positive attitude and how it can impact those around you, notably your co-workers that you likely spend a lot of time with in your life. Besides helping to relieve stress, which can in turn enhance productivity, efficiency and effectiveness, positive attitudes can help people perform better when dealing with customers. Hopefully you realize that helping improve the customer experience ultimately has a positive impact on the bottom line for a business or organization.
Earlier this summer I ran across an article in the Journal of Accountancy about gamification and how it can be used to help engage Millenials in the workforce. I thought it was an interesting take on the concept of gamification, which is a topic I have been keeping my eye on for years. Although the article included some examples that leaned very heavily on game type activities, my interest lies more in the area of gamification being the "psychology of game design" for purposes of improving performance, both personal and for an organization.
You probably know that micro-managing employees is bad for your business and employees. What is the opposite of that though? Check out this article on autonomy. Autonomy could be the key to workplace happiness Research suggests that automony can have a positive impact in the workplace.