I ran across this article a few days ago about a new acronym - VUCA. This stands for: V - volatility U - uncertainty C - complexity A - ambiguity According to the article, we should expect to see more focus on VUCA as a set of considerations when dealing with business challenges or setting strategic goals. I'm sure many of you are familiar with the term - SWOT (strengths, weaknesses, opportunities and threats) - a tool used to assess where an organization is in relation to the environment (however that may be defined). The VUCA framework reminds me of SWOT, but at a slightly lower level when we are considering specific goals or strategies. One of the things I like that came from the article is the set of tools we can start to deploy or use once we identify where an issue may fall in the VUCA framework.These include things like communication plans or listening skills or collaboration to review possible responses. Using VUCA to Process Organizational Change - hr ...
The concept of caring being something positive should be fairly obvious, but the title of this piece is not meant to be redundant. Instead, I hope it emphasizes the importance of a positive attitude and how it can impact those around you, notably your co-workers that you likely spend a lot of time with in your life. Besides helping to relieve stress, which can in turn enhance productivity, efficiency and effectiveness, positive attitudes can help people perform better when dealing with customers. Hopefully you realize that helping improve the customer experience ultimately has a positive impact on the bottom line for a business or organization.
It has been a couple weeks now since I last posted thanks to a very busy schedule. During October I've been trying to step up my posts and shares, but I clearly have not quite ingrained the habit as deeply as I need to. Which brings us to this article on how to effectively implement new habits in your life. It is interesting to me that I am struggling just a tad with the regular posting habit even as I come up on the two year mark for my dieting and exercise habits. One thing that I am currently testing with this post is a new IFFFT recipe to automate the post. In the past I would use Hootlet to share interesting pages to LinkedIn and then effectively create a cross post manually on my blog. That was mainly to keep the LinkedIn post a bit cleaner. However, that significantly slows things down (2 posts versus one post). Yesterday I attended an online project management webinar about some time management strategies and one of the questions to examine when developing a task lis...